Baj99 Privacy Policy —
How We Protect Your Information

Various types of information are collected when you create an account and use our services on baj99. The primary purpose is to deliver the best gaming experience and ensure platform security.

Information Provided Directly:

• Name, date of birth, and email address provided at registration
• Mobile Number (for Mobile Banking, Nagad, or Rocket verification)
• Copy of national ID or passport for KYC verification
• Payment information provided during deposits and withdrawals
• Information provided when contacting the support team

Automatically Collected Information:

• IP address, device type, and operating system
• Browser information and preferred language settings
• Time and duration of site visits, and pages viewed
• Gaming history, bet records, and transaction logs
• Data collected from cookies and local storage

Baj99 uses collected data only for specific purposes. No information is used for any other purpose without your consent. A full list of how we use your data is provided below:

Baj99 may send you promotional offers based on your information, but only with your consent. You can opt out of marketing communications at any time.

All baj99 data is stored on secure servers with multiple layers of protection. Our server infrastructure follows international cybersecurity protocols.

• All data is stored encrypted using AES-256 encryption.
• Server access is restricted to authorized personnel only.
• Regular security audits and vulnerability assessments are conducted.
• After account closure, data is retained for up to 5 years as required by law.
• Data that is no longer needed is securely deleted after a set period.

Baj99 never sells your personal information to third parties. However, limited data may be shared in certain circumstances:

• Payment Provider: Information required to verify Mobile Banking, Nagad, Rocket, or USDT transactions.
• KYC Service Provider: Authorized third-party organizations for identity verification.
• Law Enforcement: Where required by court order or legal obligation.
• Anti-Money Laundering: To regulatory authorities for financial crime investigations.
• Technology Partner: Limited technical data required for platform operations.

All third-party partners are contractually required to comply with baj99's privacy standards. They are not permitted to use your data for their own purposes.

Baj99 uses cookies and similar tracking technologies on the website to enhance your browsing experience and ensure the platform functions correctly.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect some platform features.

Baj99 fully respects your rights over your personal information. Your privacy rights are detailed below:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request restricted processing of your data in certain circumstances.
• Data Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to the use of your data for specific purposes.
• Withdrawal of Consent: The right to withdraw consent for consent-based data use at any time.

Baj99 follows a KYC (Know Your Customer) verification process to ensure secure transactions and prevent money laundering. This is a mandatory requirement under international gaming regulations.

• Documents submitted for KYC verification are used solely for identity verification purposes.
• Documents are stored on encrypted servers and protected against unauthorized access.
• Even after verification is complete, documents are retained for a specified period as required by law.
• KYC data is only shared with authorized verification agencies as required.

KYC verification must be completed before your first withdrawal. This is also important for your own protection.

Baj99 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is carried out at registration, and accounts for users under 18 are not approved.
• If it is found that a minor has opened an account, it will be closed immediately and all associated data will be deleted.
• If you believe your child is using baj99, please contact our support team immediately.

If baj99 detects a data breach, we act swiftly and transparently. Our data breach response plan is as follows:

• Affected users will be notified within 72 hours of a breach being identified.
• Full details regarding the nature of the breach, the data affected, and the steps taken will be provided.
• Affected accounts will be temporarily secured and a password reset request will be sent.
• The cause of the breach will be investigated and necessary security improvements will be made.
• The relevant regulatory authority will be notified as required by law.

Baj99 may update this privacy policy as needed. We will notify you in advance of any significant changes.

• A notice will be sent to your registered email address for any significant changes.
• You will be notified at least 14 days before any revised policy takes effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Archived versions of previous policies are available upon request.

The date of the most recent update will always be shown at the top of this page. We recommend reviewing this policy regularly.

For any questions, concerns, or complaints regarding the Privacy Policy, please reach out to our dedicated Privacy Team. We take every request seriously.

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response time: typically within 24–48 hours
• Complex data requests: resolved within a maximum of 30 days